Network SLA
Limestone Networks guarantees a 99.9% monthly network uptime per this Service Level Agreement (from here on referred to as "SLA"). Please note that terms and conditions apply.
Network Uptime
Limestone Networks' 99.9% Network Uptime SLA consists of 4 parts:
- Global Internet Connectivity - This includes connectivity from the Limestone Networks' network to the outside Internet.
- Private Network Connectivity - This includes connectivity between the privately routed network within Limestone Networks. (Limestone Private Back-End Tunneling).
- Power - This includes the power which powers the servers in the data center
- Client Control Panel - This includes the accessibility of the client control panel. This SLA does not guarantee functionality of the client control panel.
Limestone Networks' Uptime |
SLA Credit |
99.9% and above |
0% |
99.8% |
10% |
99.7% |
20% |
99.6% |
30% |
99.5% |
40% |
99.4% |
50% |
99.3% |
60% |
99.2% |
70% |
99.1% |
80% |
99.0% |
90% |
Below 99.0% |
100% |